Belize Tour Services Terms & Conditions
Please take a moment to read our Terms
and Conditions. It includes information on what is included in your
tour price, what the costs would be if you cancelled your trip or
transferred to another date, etc.
INCLUDED IN COST
Prices quoted may include one or more of the following: entrance
fees, taxes, service charges, hotel charges, meals, and guide fees.
All day tours include lunch, professional English-speaking personnel
and guides, transfers, and entrance fees only per day tour.
NOT INCLUDED IN COST
Not included in cost are tips to drivers, guides, boat crew, hotel
personnel, gift purchases, laundry, items of a personal nature,
and entertainment not mentioned in the itinerary.
PER PERSON TOURS
A deposit of US$75.00 is required to confirm your space on a tour
booked beyond 5 days of the initial date of booking. Full payment
of your tour is due no later than 45 days prior to scheduled tour
departure. Payment of a deposit implies acceptance of reservation
and cancellation policies listed herein. Once a deposit is received,
any cancellations or transfers to another departure date are subject
to fees listed below.
GROUP TOURS (4 or more persons)
A deposit of 50% of the total cost of the tour is required to confirm
space at the time of booking. Payment of the initial deposit implies
acceptance of reservation and cancellation policies listed herein.
Once an initial deposit is received, any cancellations or transfers
to another departure date are subject to fees listed below. A second
deposit of 25% is required 90 days prior to scheduled tour departure.
For tours booked 45 days or less prior to departure, the full balance
is due at time of booking.
PAYMENTS
You can make your payment by Visa, Mastercard, Bank Cashiers Check
or Draft, or Postal Money Order only. Payments made by Visa and
Mastercard can be made online or over the phone. All other forms
of payment should be mailed to our office in Las Vegas, NV or made
via wire-transfer.
CANCELLATIONS AND REFUNDS
PER PERSON TOURS
All cancellations must be in writing.
Expenses or penalties apply and include, but are not limited to,
the following: telephone, internet and fax charges made to confirm
your reservation, costs incurred to cancel reservations with hotels,
ground operators or other suppliers.
On cancellations received more than 45 days prior to scheduled
tour departure, a refund will be given, less any of the above-mentioned
expenses and/or penalites.
On cancellation received less than 45 days but more than 15 days
prior to scheduled tour departure, a refund will be given, less
a cancellation fee of 50% of the total cost of the tour plus any
of the above-mentioned expenses and/or penalties.
On cancellations received 15 days or less prior to scheduled tour
departure, no refund will be given.
Additionally, there can be absolutely no refund of any unused
hotel accommodations, meals or services in the case of "no
shows" or of cancellations by a participant once a tour has
commenced.
GROUP TOURS
All cancellations must be in writing.
On cancellations received more than 90 days prior to scheduled
tour departure, a refund will be made, less a cancellation fee of
US$100 plus any of the above-mentioned expenses and/or penalties.
On cancellations received less than 90 days but more than 45 days
prior to scheduled tour departure, a refund will be given, less
a cancellation fee of US$300 plus any of the above-mentioned expenses
and/or penalties.
On cancellations received less than 45 days but more than 15 days
prior to scheduled tour departure, a refund will be given, less
a fee of 75% of the tour cost plus any of the above-mentioned expenses
or penalties.
Cancellations received less than 15 day prior to scheduled tour
departure, no refund will be given.
Additionally, there can be absolutely no refund of any unused
hotel accommodations, meals or services in the case of "no
shows" or of cancellations by a participant once a tour has
commenced.
No exceptions are made to our cancellation policy for any reason.
TRANSFERS
If you need to transfer or change your tour to another date, in
addition to the tour cost, the transfer fee is US$50.00.
WAIVER OF LIABILITY FORM
Before you join a tour, you must sign a Waiver of Liability which
is sent after your deposit received. If you have any questions regarding
this document or would like to see it ahead of time, please request
it from a BTS representative.
BTS TRIP CANCELLATION AND ITINERARY CHANGES
We reserve to the right to cancel a tour due to unforeeen circumstances.
If tour cancellation is necessary, all of your money will be refunded,
but our financial liability shall be limited to the amount actually
paid to BTS and shall not be extended to cover any other costs incurred
by the tour participant. We reserve the right to make changes in
the itinerary if necessary due to weather conditions or other factors
beyond our control. No refund is given if this occurs.
FORCE MAJEURE
We assume no liability for injury, damage, loss, accident, delay
or irregularity which may be occasioned by acts of God, dangers,
incident to the sea, fire, breakdown in machinery, acts of government
or other authorities, de jure or de facto, wars, whether declared
or not, hostilities, civil disturbances, strikes, riots, pilferage,
epidemics, medical or customs regulations, from any causes beyond
Belize Tour Services control or from any loss or damage resulting
from improper passports, visas or other documents. Belize Tour Services
cannot accept responsibility for loss or additional expenses due
to delay or changes in schedules or other causes. BTS reserves the
right to decline any person who actually would not be able to attend
the trip due to age limits, health or general deportment if it is
deemed probable the person may impede the operation of the services
to the detriment of other passengers. BTS reserves the right to
cancel or re-schedule any itinerary, as deemed necessary for the
carrying out of the tour, either before departure or en route. Baggage
is carried at passengers own risk. The issuance of tickets and vouchers
shall be deemed to be consent to the above conditions.
|
